Reynolds and Reynolds President Ron Lamb stepped down last week after nearly seven years at the helm of the dealership software giant.
Lamb, 49, a 25-year Reynolds veteran, was a salesman-turned-digital visionary who sought to reinvent the company, turning it from a vendor of back-office functions into a company deeply embedded in every aspect of auto retailing. The post will not be immediately filled, the company said.
Reynolds is one of the largest providers of dealership management systems, which run payroll, accounting, parts, inventory and other functions critical to the day-to-day operations of dealerships. Lamb believed Reynolds' software could help dealers offer premier customer experiences.
With Lamb leading the way, Reynolds sought to become the sole information technology provider for a store, offering everything from software to telephone systems. Some dealers, such as Timothy Roussell, general manager of Bryan Honda in Fayetteville, N.C., bought into this philosophy by installing an array of Reynolds systems to run his dealership.
"I wanted to partner with somebody who had the same vision that I had," Roussell told Automotive News last fall. "Ron Lamb was like a breath of fresh air."