Train F&I directors on how to have meaningful discussions and relationships with lenders, suggests Eric Fifield of EFG Cos. Doing so can maximize lender incentives for dealership profitability. “Provide them with talking points around reducing loan delinquency and remediation rates [and] ensure your lenders understand your policy on F&I product pricing strategies,” he said.
Teach F&I directors how to talk to lenders
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