Toyota and Honda are working with dealers to promote 0W-16 in engines designed for the thinner lubricant.
Hiroyuki Tsuboi, deputy chief engineer for midsize product planning at Toyota Motor Corp., told Fixed Ops Journal that the automaker plans to ensure that service departments have the oil on hand. The 2018 Camry arrived in showrooms last month.
Jonathan Boswell, the team leader for training specialists at Southeast Toyota Distributors' technical center in Jacksonville, Fla., says that use of 0W-16 is "one of the biggest learning pieces" for service technicians who will work on the 2018 Camry.
The training center conveys information from Toyota engineers to techs at 176 dealerships in Florida, North Carolina, Alabama, Georgia and South Carolina. Instruction in 0W-16 oil use is provided online, Boswell says.
Longo Toyota, in the Los Angeles suburb of El Monte, Calif., has ordered its first pallet of Toyota's branded 0W-16 at $4.08 a quart — the same price as 0W-20, says Jose Uribe, fixed operations director.
A pallet has 168 six-quart cases; that's enough for more than 200 oil changes, Uribe says.
When Longo customers start to bring in their 2018 four-cylinder Camrys for oil changes, the dealership will charge them the same amount — now $72.88 — as they do the owners of 2017 Camrys that use 0W-20, Uribe adds.
He says he expects no difficulty persuading Camry owners to use the superslick oil. "The biggest issue we had was in convincing customers to use synthetic oil and go 10,000 miles between oil changes, and we've already crossed that hurdle," Uribe says.
David Lee, a product training specialist in the Denver region of Toyota Motor Sales U.S.A. Inc., says he expects the cost of 0W-16 to come down once it becomes available in bulk and more vehicles adopt its use.
ToyotaCare, the automaker's maintenance program for new vehicles sold in the United States, covers oil changes for the first two years or 25,000 miles.
At Don McGill Toyota in suburban Houston, switching to 0W-16 is "a little bit of a challenge," says Service Manager Chad Mahaffey.
The dealership will store the oil in portable 25-gallon metal tanks, along with keeping it on hand in quart bottles. Eventually, the service department will provide permanent storage for 0W-16, with plumbing and metered dispensers, Mahaffey says.