CDK North America President Robert Karp is leaving the company after more than 20 years in a move that continues a leadership overhaul of the dealership management system provider.
Karp, 57, will be succeeded by Daniel Flynn, 47, currently the company's executive vice president of business transformation, CDK said Tuesday in a statement. The changes are effective Dec. 1.
Flynn and CEO Brian MacDonald both joined CDK Global in 2016.
Karp has been at the forefront of the company at a key moment in its history. The Hoffman Estates, Ill., company spun off from parent company Automatic Data Processing Inc. in 2014, and continues to find its footing as a public company.
“The split gave us a little bit of space to think a little more about the future and what we wanted our role to be in that future. It also gave us the capital to invest in parts of our business that we wanted to invest in for a long time, but didn't have the capability as part of a larger entity,” Karp told Automotive News earlier this month at CDK’s headquarters. “When we became an independent public company, it was our decision on how to spend our capital, it was our decision on what our priorities were.”
Karp said CDK has grown along with the industry. The consumer experience used to be confined to brick-and-mortar showrooms, but as more of the shopping process shifted to the digital space, he said CDK has had to expand its capabilities as well.
CDK has rolled out new technologies in recent years such as Connected Store, an e-commerce solution for dealership websites that allows consumers to get accurate price quotes and structure deals online before coming to stores. Consumers using the tool provide dealerships with personal information such as names, addresses, credit information and trade-in details in order to calculate payments.